Tales From Tech Support is a subreddit on Reddit where people can share their tales of tech support experiences. The rules are simple – you must have a narrative element and it must be about your work in tech support. This could be an incident that was funny, an email that you received from a customer, or a particularly tough day for you. Use dialogue and action to convey the story.
In one of the best-known tales from tech support, a customer calls in with a seemingly inexplicable problem. He is complaining about a broken coffee holder, but the tech support representative quickly realizes that the customer is actually referring to the CD tray! While the story is somewhat bizarre, it illustrates how technology can be confusing for people of any background. Tales from Tech Support is a funny read that will make you laugh.
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